Vinted Members Express Frustration About Sizing Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Backlash
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.
The company said the revised method more closely matches other platforms.
It has advised users to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Changes
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Manual Updates
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million members, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, Vinted reversed a change to its shipping options due to shopper criticism.
